Business Description

Fortune 500 experience that doesn't cost a fortune -
that's the CrowdConnect way.

Other agencies saddle their small clients with even
smaller talent, but at CrowdConnect, your account will
always receive attention from senior staff, including:

* Experienced publicists skilled at National Placements

* Account Directors who have strategized marketing for
major accounts like Comcast, KPMG and the City of
Philadelphia

* Internationally acclaimed designers

* When necessary, a slew of ancillary creative
professionals, from composers to copywriters, flash
designers to IT staff

Plus, enjoy installment plans, a VIP access line,
customized client extranet, dedicated account executive
and much more for your advertising, event management,
PR, consulting, web and interactive projects.

Services Offered

	To request additional information please call us at (856) 528-3010 or visit our Website. To submit a request please click on the services offered below.
	Business Consulting Commercial Graphic Design Copy Writing/Editing Corporate Event Planning Direct Mail Companies Email Marketing Interactive Marketing Logo Design Market Research Marketing Firms Online Advertising Public Relations Firms Radio Advertising Search Engine Optimization (SEO) Shopping Cart Solutions Starter Website Web Site Development

Frequently Asked Questions

General Questions
Q.	Do you have a customer satisfaction or refund policy?

Email Marketing
Q.	Are you able to provide tracking for open rates, boucne rates, etc.?

Q.	What is your turnaround time?

Web Site Development
Q.	How do you charge for your services?

Q.	What is your design style? What is the process like for designing a web site?

Q.	What is your minimum charge? Do you handle small jobs as well as large ones?

Q.	What is the typical turnaround time?

Q.	How do you handle change requests during the design process and after the site goes live?

Q.	Can you assist with hosting and/or hardware technology requirements?

Commercial Graphic Design
Q.	How do you charge for your services?

Q.	Why should I choose your business for my graphic design needs?

Logo Design
Q.	Are you able to design for print and / or electronic formats?

Marketing Firms
Q.	What type of advertising do you specialize in?

Q.	How long have you been in business?

Q.	Who are some of your past and current clients?

Q.	Why should we select you as our advertising form?

Q.	Do you have a customer satisfaction or refund policy?
Together, we set the goals. Singularly, we accept responsibility. The CrowdConnect ROI Guarantee provides clients with compensatory time if the goals we set at the start of the relationship aren't met at its conclusion. We're proud to be the only agency to offer you this promise.

Q.	Are you able to provide tracking for open rates, boucne rates, etc.?
Yes, and much more depending on your needs - please inquire for details.

Q.	What is your turnaround time?
In some cases, as quickly as 24 hours. Please let us know the details of your project for a more specific timetable.

Q.	How do you charge for your services?
Charges are determined on an individual basis and laid out before we begin work. We don't believe in hidden charges or basing our rates on a minimum, then approaching you later for additional funds. Our payment terms are flexible and include prepayment, credit terms and installment accounts for approved clients. Please contact us to begin the easy approval process!

Q.	What is your design style? What is the process like for designing a web site?
As a full-service agency, CrowdConnect employs designers with expertise in all facets of industry - from entertainment to retail to nonprofit. Our style is a completely custom design that will differentiate you from competitors and secure you results, not win us awards. The design process is always professionally managed by your dedicated Account Executive, for your own ease and peace of mind!

Q.	What is your minimum charge? Do you handle small jobs as well as large ones?
There is never a minimum charge or a "quota" at CrowdConnect, however we do advise clients to expect to spend a minimum of $1500.00 for a professionally-designed website for their business or group. Sites with multiple pages, ecommerce and/or interactive cabilities augment this cost.

Q.	What is the typical turnaround time?
We aim for four (4) to six (6) weeks but are happy to work with you to meet any special turnaround requirements. In some cases, same-week turnaround may be available.

Q.	How do you handle change requests during the design process and after the site goes live?
Designing an online presence for your business is a multi-step process that naturally lends itself to occasional changes. We anticipate this by naturally building time into our agreements to accomodate these needs; we'll also take you through a staging process before your site goes live to eliminate revisions after-the-fact.

Q.	Can you assist with hosting and/or hardware technology requirements?
Absolutely - we'd be honored to host your site on our very own server. This also affords you the benefits of our professional site management team, constantly guarding against malicious attacks, optimizing site files and eliminating excess downtime. Also ask us about our integration options with outside business systems.

Q.	How do you charge for your services?
Per project, per hour or on a retainer basis - whichever is the best fit for the client. Payment plans are also available on select accounts!

Q.	Why should I choose your business for my graphic design needs?
It's never just about design, so don't hire a design firm that just designs. It's never just about creative freedom, so don't hire a freelancer that wishes his work were hanging in a SoHo gallery. We understand what's important to you. And we'll make sure your customers understand why your product should be important to them.

Q.	Are you able to design for print and / or electronic formats?
Yes, plus large formats, video and any other valid medium. When we design a logotype, we produce the logo in multiple formats - for color applications, for black-and-applications, for large items and for small items - in this way, you are never left "in the dark" without the exact format that you need.

Q.	What type of advertising do you specialize in?
CrowdConnect is a full-service agency; our experience spans from interactive marketing (online advertising, websites, mass email) to more traditional vehicles (print, direct mail, radio, television). We're all about what will provide the best return on investment for you, the client.

Q.	How long have you been in business?
CrowdConnect was founded as MM Consulting Group in 2000, and became CrowdConnect Group in 2004. Our Founding Partner offers ten years of experience at the helm of his own multi-million dollar direct marketing and ecommerce firm; as a City of Philadelphia marketing executive and a consultant to various Fortune 500 corporations.

Q.	Who are some of your past and current clients?
Past and current clients include the City of Philadelphia, Knight Ridder Digital (now McClatchy Co.), May Department Stores (now Federated/Macy's); NJ PACs as well as numerous others. Prior to starting the agency, Founding Partner Patrick Diogenia served as Director, Communications / Senior Event Producer for the City of Philadelphia, serving clients such as MAC Cosmetics, Comcast and IKEA.

Q.	Why should we select you as our advertising form?
Unlike most agencies, we focus on results, not awards. The goal of advertising is to make the product famous, not the advertising. That's what we do, every day, for our clients.